- Consistent and persistent communication is a large percentage of success
- Creativity and uniqueness is necessary for differentiation and achieving a competitive advantage
- Effectiveness will dissipate with competition, familiarity, economic conditions, societal changes, technology advances, etc.
- Constant enhancement and refinement are required to overcome dissipation
- Almost anything will work, if no other dentists (or very few) are marketing
- Dental care has a history, which means the consumer has an attitude about it that makes it more challenging than other services and products
- Helping consumers navigate around dental insurance reliance and dental phobias make the phone person key
- Dentists need to be the BRAND not dental services or technology; otherwise patients will more often see recommendations merely as a starting point
-- Contact Niche Dental
Dick Chwalek
- Dental Marketing Coach and Consultant
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