Showing posts with label internal marketing. Show all posts
Showing posts with label internal marketing. Show all posts

Tuesday

Oklahoma Oral Surgeon Puts Perceptions On Notice Too!

Commented in a Google Plus post that relates to following dental news story:



Instrument sterilization key to safe dentistry »

Aberdeen-area dentists say incidents like the one that put Oklahoma oral surgery patients in danger are rare.

My focus, Richard The Chwalek, is on the 'marketing/communication' element of the overall presentation in the practice and how it affects what people will think of the practice initially...

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There are three key elements patients need to notice when visiting a dental practice.

While my suggestions will not make it self evident or preclude the need to ask specific questions about a practice's safety precautions, I would suggest these visual cues are being covered for both dentist and patient to take notice of: think perception is reality.

Don't want any consumers walking out before they can ask those safety questions...

  1. The practice should be up to date {much or all of it within last 7-10 years} glistening clean, not crowded, nothing piled up...

  2. The staff should make a point of showing/saying how much time they put into keeping things straight, clean, sterilized, etc.

  3. Patients should see safety info presented in various ways, posters, OSHA compliance notices, handouts, emails, on website, etc.
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Writing,

By this Dental Marketing Connective Communication© Consultant...


Richard The Chwalek
NicheDental.com

  • Call 1+888.380.0020 and schedule a consultation with my Co-consultant Oli Gonsalves.


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Improve Dental Treatment Acceptance: Make Value Standout

Comprehensive dentistry improves lives. Therefore, when patients walk out the door without accepting your treatment plan, everyone loses.

Whether people want to pay or not is NOT the issue. The issue is communication: done well or not done well. Improving your case presentation communication, which means knowing how to handle objections, is vital to the patient's dental health and your practice revenues.

Making money is what a business needs to do. While over treatment or over selling dentistry could be an issue in some cases, the UNDER PURCHASING of dentistry in the U.S. is a blatantly obvious travesty of unhealthy proportions.

Read the dental visit and health statistics on the home page of NicheDental.com for more on the lack of dentistry acceptance and its resultant problems.

Claudia Walters of CW Dental Consulting is able to provide you with exceptional training in an affordable and efficient manner.

Her Skype Video dental/dentist office consults and detailed training, practice management & teamwork coaching and extensive list of easy to implement scripts can significantly improve patient health and dental office revenues.

Claudia will help you guide patients to total oral health even when they present objections that seem to stop them from achieving the goals they have set for themselves.

It is critical to have an answer to each of their objections when presenting dental treatment. While cost can seem to be a non-negotiable obstacle, it often is a way to postpone a decision not to completely avoid it.

Sticker shock to your treatment plan recommendation can be an initial reaction, but it does not need to be a fatal blow to the process.

Whatever the objection or question Claudia will help you change the dynamic towards accepting an appropriate oral health improving and smile confidence building treatment. Whether it is cosmetic dentistry veneers, Invisalign braces or dental implants, make your case effectively every time.

Be on top of your game in 2010. Contact CW Dental Consulting to redirect objections to show your patients the way to better dental health. Claudia Walters: 1Claudia2@san.rr.com.


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& Connective Communication