Showing posts with label new patients. Show all posts
Showing posts with label new patients. Show all posts

Tuesday

Why Do Root Canals Channel Negative Vibes, and Dental Visit Hides?

Dr. James Weaver
Before I begin, I'd like to thank Dr. Weaver, an Oakland, CA dentist (pictured) for his post on root canals that was the impetus for me writing this post. I also left a similar comment on his post.

I call root canals a tooth-saving treatment to key in on the benefit. My theory about the dissemination of its pain moniker is a confusion (in the mental processing of it) with the toothache pains and waiting to get it taken care of.

You add the floating around of those ideas to that the anticipation of the dental visit, more pain is 'created', and around the office portion of the visit, even more anxiety is generated. The memory of pain and how it's imbedded on the mind over many days, weeks or longer before the visit are hard to remove, if not impossible.

That's why regular checkups are needed. Not only because dentists can often find the culprit before it causes pain, but because then waiting "won't" be extended past six months, maximum. Of course, a good relationship with the dentist means the patient wouldn't wait for the next appointment at all.
They would just call and come in, most often that day or the next.

The meme that root canals (endodontic treatment) are painful is generated a lot like the negative comment versus the positive comment dynamic. My my wife always attributes this communication concept to Walt Disney, which is that a negative comment will spread 17 (give or take) times farther than a positive comment/review.

That said, to improve and tamp down the negative protestations dentists need to get out in front of the problem, online and off line, public (not patients yet) and private (in office/patients).

Sincerely, Richard The Chwalek

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Friday

July Dentistry Webinars Presented by Northern Dental Alliance Member Consultant





Gayle Christensen is a NDA member, and owner of Christensen Dental Consulting, a firm that works with dental offices, staff members and dentists to improve management practices, HR systems and new patient development.
Gayle Christens

Her and colleague Lorraine Dudley offer Webinars to dentists in Minnesota, the region and all over the country. Below is the tally of webinars scheduled for next month, July.

Click for more about Dental Business Training Center.

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JULY - Dentistry Office Webinars

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6 July 2012: Webinar Topic

Breakthrough Communications Webinar
 8.00am until 10.00am (CST)

--- Presented by Gayle Christensen

How to become the leader you never thought you could be: Enhance communication with your patients and staff by understanding your own behaviors and how they affect others. 
  
 **There will be a 10 minute break during this webinar.
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12 July 2012: Webinar Topic

Customer Service for the Dental Practice Webinar 
 12.00pm until 1.00pm (CST)

--- Presented by Gayle Christensen

Give your practice a competitive edge with unparalleded customer service that comes from the heart.
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17 July 2012: Two Webinar Topics

Strategic Dental Office Scheduling Webinar
 11.00am until 12.00pm (CST)

--- Presented by Gayle Christensen

Take (and keep) control of your schedule and capture the "treasure" that is hidden in your patients charts.

Financial Victory for Dentists Offices Webinar
 1.00pm until 2.00pm (CST)

--- Presented by Gayle Christensen

Increase your collections and smile all the way to a healthier bottom line!
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18 July 2012: Webinar Topic

New Dental Patients, Keep 'em Coming Webinar
 12.00pm until 1.00pm (CST)

--- Presented by Gayle Christensen

Give your practice a key advantage when it comes to retaining new and existing patients. Learn easy and effective methods to improve your skills with this vital component to your practice's long-term success.

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24 July 2012: Webinar Topic

The Power of Documentation for the Dental Office Webinar
 2.30pm until 3.30pm (CST)

--- Presented by Lorraine Dudley

Reduce your risk of exposing your practice to potential harm by using powerful documentation and insurance management tools.
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Gayle of Christensen Dental Consulting, Ham Lake MN

She is also a Northern Dental Alliance member

Also Posted on GayleChristensen.com

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RePosted by

Dick Chwalek, NicheDental.com

Dick's a Co-Founder and Member of the NorthernDentalAlliance.com

Tuesday

Video Testimonial: 3 Years of Results = Connective Communication© Approach

Dentists,

TIME to Change. Change. 
CHANGE the DYNAMIC!

This Niche Dental video demonstrates the value of all the elements of Connective Communication©, especially creating new patients.

The new patient communication video includes a testimonial from a Niche Dental client in Michigan:
  • He talks about his three years, YE$, 3 $OLID YEAR$ of practice revenue growth, which was made possible using the Connective Communication© Approach. 
  • PLUS Oli Gonsalves, a co-consultant, who worked to helped me refine a succinctly powerful campaign that was vital to this success discusses with me the creating new patients element. 
  • Finally, the client ends the short video with an anecdote of how he came to realize the value of this element (direct mail), while I provide other details of 'why' his consistent postcard campaign worked. 

Connective Communication© Approach • ALL THREE Elements 

  • Improving recommendations, acceptance & value appreciation of both internal and external prospects and patients... 
  • Creating new patients: moves your audience to act sooner and/or helps then find the 'right' dentist first, rather than highest on search engines for example... 
  • Gathering all searchers: new patients on the fence, 'already out there at play'... 

VIDEO • Niche Dental Location




VIDEO • YouTube Location


VIDEO • MetaCafe Location

Sincerely,

Richard Chwalek, 
Niche Dental President

Dentists, prepare to...
  1. Hand over the reins to consistency and professional depth: then
  2. Watch the revenue-rain gauge fill up; and
  3. Enjoy a reign of ongoing financial success! 
CONTACT 
Niche Dental Co-Consultant 
Oli Gonsalves 

 1+888.380.0020 

Oli can answer many of your questions. 
Then set up a meeting with me - depending on your needs/requests 
Oli also runs The Other Office and ExpressDentalMarketing.com

Direct Mail, Postcards... Create Action

Communication is Health 
Communication is Expertise
Communication is Revenue 
COMMUNICATION IS EVERYTHING! 

Integrated Dental Communication Consulting
11765 Bishop Ave NW • Monticello MN 55362

Wednesday

Niche Dental Videos: Proven New Patient Results with Postcards Marketing

This video shows the reality of putting the 'best pieces' together for my client (and a dentist like you) to generate actual, positive results...

Dentists, Where Could You Get New Dental Patients From?

Well, let's now sift through all the options to try, and try and again to figure out what the h_ll a dentist should do...

1) Patient, Team, Specialists Referrals...

2) Practice Signage or brochures...

3) Direct mailings like postcards, newsletters, flyers and other mailers...

4) Advertisements in Yellow Pages, Newspapers, Magazines and other print publications...

5) Commercials on broadcast TV, Cable Television, Local Radio Stations and other 'traditional electronic' media...

6) Out of Home/Outdoor advertising like billboards, shopping carts, gas pump displays, mall posters, workout gym fixed and video displays, movie theaters and other non-online venues...

7) Online marketing such as Bing, Yahoo, Google Adwords and other PPC advertising.

8) Facebook, 1888PressRelease.com, Google+ Twitter, Digg, Ning and other online social and search networks...

9) YouTube, MetaCafe and other video websites...

Finally,

YOUR Dental office website...



Niche Dental and Connective Communication© provides the ability to refine the wealth of options down to the reality of dentistry, dental and dentists success: more patients, more health, more revenues.

Sincerely,

Dick Chwalek

NicheDental.com

YouTube.com/user/NicheDental2000

www.twitter.com/nichedental

Friday

Vanity Numbers: See How They Power Up Your Dental Marketing.

One Tool = 3 Steps to Grow Your Dental Practice

> by Laura Noonan

-- Presented by NicheDentalCollaborate.com

Looking for a way to cost-effectively boost your number of patients, billings and profits?

Look no further than the telephone on your desk. The first challenge is to get that phone to ring. To do that you need to advertise. And, to get the most out of your advertising you should include one pivotal tool. One tool that will generate better response rates to advertising and brings in more calls – a toll-free vanity 800 number.

Just look at some of the well-known businesses that currently use vanity 800 numbers…1-800-FLOWERS and 1-800-CONTACTS. These brands successfully relay to consumers what they sell and who they are, and they are now the “go to” companies for flowers and contact lenses.


By selecting a vanity 800 number that makes sense for your dental practice you are scaling one of the highest hurdles of increased ad response and effective lead generation. Numbers like 1-800-NEW-GRIN or 1-800-NEW-TEETH tell people exactly what you’re offering them. And, because it is unforgettable, a mnemonic phone number makes it effortless for people to contact your practice for implants, veneers, and other advanced restorative and cosmetic dentistry.

Now, once you have that powerful advertising response mechanism, the THREE simple steps to growing your dental practice fall into place as the vanity 800 number does the work for you.

Step One – Improve your advertising performance:
You only have seconds to make an impression and words are much easier for people to remember than a string of ten random numbers. When you use a vanity 800 number in all of your advertising and marketing you’ll see 30-60 percent more incoming leads.

In fact, a recent study from InfoSurv, Inc. shows that vanity numbers improve consumer recall in print advertising by 84 percent compared to a numeric number. And, when used in radio and television vanity numbers yield a nine times higher recall rate than a numeric phone number.

So, by using a vanity 800 number in your advertising you’re including a built-in direct-response tool that will bring more leads to your dental practice. Just make sure you have a good offer and strong message – something that will encourage prospects to call you.

Step Two – Capture the details of your incoming calls
All of your dental office advertising efforts are incomplete if you’re not analyzing how well your marketing efforts are performing. Vanity 800 numbers come with real-time call tracking reports that provide data on your incoming calls – what days and times are busiest, and where your callers are located.

Tracking reports also provide caller names, addresses, and average home values and household incomes. You’ll discover where your best prospects live, and where those customers are that may need some extra attention and incentive to commit to a consultation and procedure.

This information is immensely helpful when you develop targeted mail and advertising campaigns by geographic location and demographic profile.

Step Three – Record your incoming calls
Recording calls is the best way to monitor how your front-line staff are handing your current and future patients. Playback recordings and use them in training sessions to demonstrate how to build relationships and get people to schedule appointments and consultations.

To become the “go to” dental practice in your market, include a lead generating tool like an unforgettable toll-free 800 number in your advertising and marketing. This one pivotal tool will bring you more incoming calls and allows you to track and monitor those calls, all in support of growing your practice.

Laura Noonan has 15 years of experience in the vanity 800 number and telecommunications services industry. She coaches hundreds of clients each year on using toll-free vanity 800 phone numbers as direct marketing tools to increase advertising response rates.

For more about 800response and their collaboration with NDC: click here. Laura encourages you to contact her colleague Suzzanna for more information about 800Response.
Now! Email Suzzanna

Advanced Collaboration & Consultation Strategies...

For Dentists, Dental Health & Dentistry

CONTACT NicheDentalCollaborate.com
800-763-0913