EQ4 Social And Emotional Intelligence

– Another way of being smart

– Heighten Success, improve your life and become an Influential Leader.

We will cover 26 competencies that determine how we manage ourselves and how we handle our relationships.

Fourth of the Series is…

Behavioral Self-Control

Disruptive Impulses: Keeping disruptive emotions and impulses in check

Here are some of the qualities people have with “Strong Behavioral Self-Control.”

• Manage their impulsive feelings and distressing emotions well.

• Stay composed, positive, and unflappable even in trying moments.

• Maintain their stamina and performance in emotionally-charged situations.

• When faced with hostility or opposition, remain “cool under pressure”.

Here are some of the qualities people have who are lacking Behavioral Self-Control:

• React impulsively

• May become angry, depressed or agitated when faced with conflicts and stress on the job (may even think of quitting).

Can you strengthen your “Behavioral Self-Control”? YES!

Some Developmental Tips

• Self-Awareness is the first step

• Remember, in the moment, to choose a more constructive response when issues come up in the future.

• Watch your self-talk: tell yourself what it looks like to stay composed, stay focused and think clearly under pressure.

*Certified through the “Institute for Social And Emotional Intelligence”

––––––––––––––––––––––––––––––––––––––––––

Our Services

Our Social And Emotional Intelligence coaching services:

We are certified coaches through The “Institute of Social And Emotional Intelligence.

We use two assessments to help us better understand you and for you to get to know your strengths and possible areas that could improve.

We help you break through barriers that can hold you back from reaching a fulfilled work and personal life.

To learn more, click:

Human Resources

Our HR Program includes an employee manual and much more. We walk you through step by step offering sound advice as we work together to personalize your practices’ specific online employee manual.

To learn more, click:

Dental Consulting Services

A Minnesota Dental Consulting Company who provides successful dental management systems specific to your needs using a hands-on approach. Building strong teams by advancing their communication skills with each other and your patients.

To learn more, click.

-----

Also:

EQ1:

EQ2:

EQ3:

Dental Postcards Marketing WHITE Paper

Dental Marketing WHITE Paper

Expect Greater Success with Express Dental Marketing's Variable Digital Printing Postcards Mailed in a campaign of consistent progress and with Oliver Gonsalves' finesse. www.ExpressDM.com Too many choices: the biggest issue affecting new dentistry patient growth and dental care upgrades.  This consumer tsunami of many choices is also constrained by 'available' income and appreciation for financing those choices.  Dentistry also attaches the weight of three denial, procrastination, and treatment fear. It gets to be a big wave of waiving their right to better oral health, wavering and waving as they pass by... The best dental marketing overcomes the barrier of inaction and non-acceptance, while positioning the choice of “more dentistry” much higher! Sit Back, Relax... Oral Health Personalized direct mail provides a level of uniqueness that successfully engages the dental consumer. Traditional direct mail is like someone driving the down street in your neighborhood with a loudspeaker promoting your dental services. Whereas personalized dental postcards are like someone coming right to your door, knocking on it, and gently speaking your name when you open it. This immediate, relationship building aspect of personalized direct mail puts Express Dental Marketing in a unique position to boost your case acceptance and new patient growth. Express Dental Marketing has various levels of personalized direct mail to start a dental-health-improving conversation with your patients and/or community. By targeting three different dental service niches, Express Dental is able to give almost any practice an instant and uniquely powerful presence in the lives of their patients and community. Dentists who want to attract new families and improve internal communication, but also have an interest in promoting their cosmetic dentistry services have a complete suite of products in our Family Dentistry series. Dental practices that are more interested in attracting adult patients for restorative and cosmetic dentistry, and improving case acceptance with current patients will find exceptional designs and concepts in our Cosmetic Dentistry series. Expect Lake Effect Dentistry Orthodontists will also find exceptional personalized orthodontic marketing products and complete campaigns to become the leader in their community. The Express Dental Marketing orthodontic specialists series highly targets this demographic – from Invisalign® clear braces to comprehensive orthodontic treatment. Express Dental Marketing offers two general personalized direct mail strategies: public and current patient. There are two ways to use the service - one-time, event driven occasions or a consistent, throughout the year campaign. Some dental practices want to turn things around quickly and need a significant infusion of new patients. This includes startup or established practices. They would want to at the very least utilize the New Patient Booster series. NEW PATIENT BOOSTER Cosmetic Dentistry – New Patient Booster Postcards Family Dentistry - New Patient Booster Postcards Orthodontic Specialist – New Patient Booster Postcards However, if you have an established practice with a large patient base that could be more productive from a dental treatment and/or a referral perspective, the Relationship Builders and Referral Reminders are the perfect choice to greatly enhance their internal revenue-generating network. RELATIONSHIP BUILDERS – PERSONALIZED POSTCARDS Orthodontic Specialist – Relationship Builders Cosmetic Dentistry – Relationship Builders Family Dentistry – Relationship Builders REFERRAL REMINDERS – PERSONALIZED CARDS WITH ENVELOPES Cosmetic Dentistry – Referral Reminders Family Dentistry – Referral Reminders Orthodontic Specialists – Referral Reminders As a complement to your external campaign to attract new patients or as a substitute for the New Patient Booster is the New Mover Developers. This targets the latest movers and new residents in your area.  These creative personalized concepts will put your practice out in front of the competition while encouraging families to make proactive decisions about their dental care. Advanced Cosmetic Dentistry NEW MOVER DEVELOPERS Cosmetic Dentistry – New Mover Developers Family Dentistry – New Mover Developers Orthodontic Specialists – New Mover Developers While consistent, throughout the year campaigns (noted above) will have the most dramatic effect on revenue generation, Express Dental Marketing can provide your practice with superior value and response with special event and occasion marketing products. The most unique product offered by Express Dental Marketing is the Open House Invitation, which can be used for many events such as a new building open house, new doctor, or something more specific like an Invisalign one-day event or to promote a new technique or dental technology like Lumineers or CEREC one-day crowns. PERSONALIZED OPEN HOUSE INVITATIONS and SPECIAL EVENT POSTCARDS Orthodontic Specialists – Special Event Postcards Cosmetic Dentistry – Special Event Postcards Family Dentistry – Special Event Postcards Finally, Express Dental Marketing is able to personalize your holiday greeting cards and send out birthday cards to patients throughout the year. These marketing strategies allow dentists to find out about the power of personalized dental direct mail and then build up as they see its powerful results. PERSONALIZED HOLIDAY CARDS Family Dentistry – Holiday Postcards Cosmetic Dentistry – Holiday Postcards  Orthodontic Specialists – Holiday Postcards PERSONALIZED BIRTHDAY CARDS Family Dentistry – Birthday Postcards Orthodontic Specialists – Birthday Postcards Cosmetic Dentistry – Birthday Postcards Start Smile Like You Mean It! Express Dental Marketing will set your dental or orthodontic practice apart. The uniqueness of personalization can overcome procrastination, dental fear, and dental health denial. It will put dental care squarely on the map of the most worthwhile choices the consumer can make (now rather than later or never). You can wait by the sidelines for your next patient or get out there and make the best case for the choices you provide. Contact Oliver "Oli" Gonsalves for more information. 1.888.380.0020 Sincerely, Dick Chwalek – Niche Dental President  – of NicheDental.com and co-creator of the Express Dental Marketing system. Also Posted Here: Unique Power of Dental Marketing Also Posted at NicheDental.com

Video Testimonial: 3 Years of Results = Connective Communication© Approach

Dentists,

TIME to Change. Change. 
CHANGE the DYNAMIC!

This Niche Dental video demonstrates the value of all the elements of Connective Communication©, especially creating new patients.

The new patient communication video includes a testimonial from a Niche Dental client in Michigan:

• He talks about his three years, YE$, 3 $OLID YEAR$ of practice revenue growth, which was made possible using the Connective Communication© Approach. 
• PLUS Oli Gonsalves, a co-consultant, who worked to helped me refine a succinctly powerful campaign that was vital to this success discusses with me the creating new patients element. 
• Finally, the client ends the short video with an anecdote of how he came to realize the value of this element (direct mail), while I provide other details of 'why' his consistent postcard campaign worked. 

Connective Communication© Approach • ALL THREE Elements 

• Improving recommendations, acceptance & value appreciation of both internal and external prospects and patients... 
• Creating new patients: moves your audience to act sooner and/or helps then find the 'right' dentist first, rather than highest on search engines for example... 
• Gathering all searchers: new patients on the fence, 'already out there at play'... 

VIDEO • Niche Dental Location

Three Years of Consistent Results: Client Testimonial + More

VIDEO • YouTube Location

Three Years of Persistent Results: Client Testimonial + More

VIDEO • MetaCafe Location

Three Years of Insistent Results: Client Testimonial + More

Sincerely,

Richard Chwalek, 
Niche Dental President

Dentists, prepare to...

1. Hand over the reins to consistency and professional depth: then
2. Watch the revenue-rain gauge fill up; and
3. Enjoy a reign of ongoing financial success! 

CONTACT 

Niche Dental Co-Consultant 

Oli Gonsalves 

 1+888.380.0020 

ogonsalves@nichendental.com

Oli can answer many of your questions. 

Then set up a meeting with me - depending on your needs/requests 

Oli also runs The Other Office and ExpressDentalMarketing.com

Direct Mail, Postcards... Create Action

Communication is Health 

Communication is Expertise

Communication is Revenue 

COMMUNICATION IS EVERYTHING! 

Integrated Dental Communication Consulting

11765 Bishop Ave NW • Monticello MN 55362

www.NicheDental.com

Niche Dental Videos: Proven New Patient Results with Postcards Marketing

This video shows the reality of putting the 'best pieces' together for my client (and a dentist like you) to generate actual, positive results...

Dentists, Where Could You Get New Dental Patients From?

Well, let's now sift through all the options to try, and try and again to figure out what the h_ll a dentist should do...

1) Patient, Team, Specialists Referrals...

2) Practice Signage or brochures...

3) Direct mailings like postcards, newsletters, flyers and other mailers...

4) Advertisements in Yellow Pages, Newspapers, Magazines and other print publications...

5) Commercials on broadcast TV, Cable Television, Local Radio Stations and other 'traditional electronic' media...

6) Out of Home/Outdoor advertising like billboards, shopping carts, gas pump displays, mall posters, workout gym fixed and video displays, movie theaters and other non-online venues...

7) Online marketing such as Bing, Yahoo, Google Adwords and other PPC advertising.

8) Facebook, 1888PressRelease.com, Google+ Twitter, Digg, Ning and other online social and search networks...

9) YouTube, MetaCafe and other video websites...

Finally,

YOUR Dental office website...

Niche Dental and Connective Communication© provides the ability to refine the wealth of options down to the reality of dentistry, dental and dentists success: more patients, more health, more revenues.

Sincerely,

Dick Chwalek

NicheDental.com

YouTube.com/user/NicheDental2000

www.twitter.com/nichedental

NDA Welcomes New Member, Christensen Dental Consulting

Gayle Christensen, Welcome to The Northern Dental Alliance. Gayle brings on board significant expertise in the practice and dental offices management area. She is a published author and has experience in many areas of office and team improvement and is excited to be part of NDA to help more dentists achieve ongoing and complete success.

READ more about Gayle, then CALL her 

or anyone of our Northern Dental Alliance members, 

who can work specifically with you or coordinate with other members, 

only when or if you request their services.

NDA members are independent dental consultants, like Gayle, who work in the best interest of their dentist-clients. The NDA can take your practice to the next level of customer service, internal efficiency, building design, new patient revenues, safety standards (OSHA/Infection control), financial independence, laboratory results, and overall performance.

Gayle Christensen - Consultant/Owner & NOW NDA Member

Christensen Dental Consulting 

Practice Management Systems & Training

Gayle has dedicated her professional career to developing and implementing effective dental management systems. Her systemic approaches bring clarity, accountability, increased office profits and patient satisfaction to dentist offices all over the Midwest including Minnesota, North Dakota, South Dakota, Wisconsin and Iowa. She believes the team is the heart of the dentistry offices, and customer service is the best marketing tool.

Dentists praise Gayle's unique ability to relate to, and motivate, the entire dental team to make positive changes in their practices and, ultimately, their own lives. Her caring attitude and years of dental management experience give her the insight necessary to develop personalized methods for improving the day-to-day operations and meeting common dental office challenges.

Gayle has dedicated her professional career to developing and implementing effective dental management systems. Her systemic approaches bring clarity, accountability, increased office profits and patient satisfaction to dentist offices all over the Midwest including Minnesota, North Dakota, South Dakota, Wisconsin and Iowa. She believes the team is the heart of the dentistry offices, and customer service is the best marketing tool.

Dentists praise Gayle's unique ability to relate to, and motivate, the entire dental team to make positive changes in their practices and, ultimately, their own lives. Her caring attitude and years of dental management experience give her the insight necessary to develop personalized methods for improving the day-to-day operations and meeting common dental office challenges.

She has extensive experience as a trainer and coach on leadership and dental team building-related topics. A popular presenter, Gayle has spoken at dentistry study groups, and lectured to students at the University of Minnesota to current and future dentists.

Associations, Accomplishments & Authorship

• Founder of the Dental Business Training Center - Learn More: DBTC Link
• Member of the American Association of Dental Office Managers (AADOM)
• Member of the Academy of Dental Management Consultants (ADMC)
• Served as ADMC Board member
• Certified by Bent Ericksen & Associates Specialist in Employment Law
• Certified by Integrated Performance Management (IPM)

Gayle Christensen

Author of 

“The Power of Knowing Your Benchmarks”

Published in 

“Powerful Practice: 

Leading Consultants Share Strategies for Dental Practice Success” 

Order Here

• Website: www.gaylechristensen.com
• 13640 Alamo St NW
• Ham Lake, MN 55304
• For General inquiries - Use Form at Gayle's Website
• CALL Direct • (763) 755.4087

Also Posted at NorthernDentalAlliance.com

-----------------

Blog Story Posted by 

Dick Chwalek 

NicheDental.com

Do MORE With Less… “Niche” Your Dental Practice!

Consumers want what you offer, every bit of it. But that is the problem. There is too much “every” so nothing develops deep value. Narrowing your dental expertise to a niche makes it much easier for them to “want more of it––now”.

Yes, many people stop at cost and some stay away because of fear, but a large percentage of the public puts off more dentistry because of ignorance. All they “see” is dentistry of the past or a generic cosmetic dentistry concept.

Stand out by developing your dentistry niche! I work with a Connecticut dentist that prospective patients call up and say, “You are one of only two cosmetic dental specialists in the area.” While he lets them know he is NOT a specialist–he is perceived as one because of his niche focus (and his peers lack of focus).

He offers every service, but effectively mines his dentistry niche. The economy has been tough in his area for many years, but he draws people from all over who want “his” level of care.

Recently in KC, I met with about 25 dentists from all over the U.S. – some said they attracted patients because of their niche focus. Many patients they attracted with their marketing left other dental practices that actually did this “kind of work”, but patients were clueless. Some dentists at the KC meeting were also in that position: patients unaware of their expertise in cosmetic dentistry. Imagine how many are not going to any dentist because of ignorance. How many are leaving your dental practice?

If a dentist’s patients don’t know about their expertise, how can the public ever figure it out without the communication process changing? Go beyond dental services; niche your dental expertise. There are too many services, which confuses the consumer. Then all the dental technology – that your competition also ends up promoting in 6 months – which throws more fuel on the fire of confusion-ism.

Most people hang with the herd, dentists as well as consumers. It is so loud and crowded that we move together, and change little. Then all of a sudden the herd stampedes – we cannot see the cliff – and end up going over it with the rest of them.

For example, everyone’s following the pricing model (consumers and dentists): pretty soon dental expertise will fall off the cliff of irrelevance. Communicating a niche is the other path. It builds expertise value. You’ll do MORE with less (confusion).

Come to Renstrom Dental Studio on February 7, 2008 and I will give you a primer on how to profit from your niche.

And Remember… Define, Refine and among other things get your dental niche Online!

Sincerely, Dick Chwalek • NicheDental.com • Dental Communication Integration Consultant