Showing posts with label team training. Show all posts
Showing posts with label team training. Show all posts

Wednesday

September Webinars from Northern Dental Alliance Member Consultant for Dentists, Dental Professionals

Dentists, dental professionals and dentistry offices.... It's time to: Rise to know insights. Take the upgrade. Learn the slopes. 

These webinars provide various ways to get there.

 Gayle Christensen, owner of Christensen Dental Consulting as well as a NDA member works with dental offices, staff members and dentists to improve management practices, HR systems and new patient development.

Both Gayle, and her colleague Lorraine Dudley, offer Webinars to dentists throughout the five state Minnesota region and all over the country. Below is the tally of webinars scheduled for September.


Click for more about Dental Business Training Center.


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September - Dentistry Office Webinars

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13 September 2012: Webinar Topic

The Power of Documentation for the Dental Office Webinar
 1.30pm until 2.30pm (CST)

--- Presented by Lorraine Dudley

Reducing risk of exposing dentist, and dental practice to potential harm by using powerful documentation and dentistry insurance management tools.
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18 September 2012: Webinar Topic


Financial Victory for Dentists Offices Webinar
 9.00am until 10.00am (CST)

--- Presented by Gayle Christensen

 Increase your collections and smile all the way to a healthier bottom line!

Strategic Dental Office Scheduling Webinar
 11.30am until 12.30pm (CST)

--- Presented by Gayle Christensen

Take (and keep) control of your dentistry office schedule and capture the "treasure" that is hidden in dental patient charts.

Customer Service for the Dental Practice Webinar
 3.00pm until 4.00pm (CST)

--- Presented by Lorraine Dudley

Give your dental practice a competitive edge with unparalleled customer service that comes from the heart.
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20 September 2012: Webinar Topic


 New Dental Patients, Keep 'em Coming Webinar 
 11.30am until 12.30pm (CST)

--- Presented by Gayle Christensen

Give your practice a key advantage when it comes to retaining new and existing patients. Learn easy and effective methods to improve your skills with this vital component to your practice's long-term success.

Breakthrough Dental Communications Webinar
 2.00pm until 3.00pm (CST)

--- Presented by Gayle Christensen

How to become the dentist leader you never thought you could be: Enhance communication with your dental patients and staff by understanding your own behaviors and how they affect others. **There will be a 10 minute break during this webinar.
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Gayle of Christensen Dental Consulting, Ham Lake MN

She is also a Northern Dental Alliance member

Also Posted on GayleChristensen.com

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RePosted by

Dick Chwalek, NicheDental.com

Dick's a Co-Founder and Member of the NorthernDentalAlliance.com


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Northern Dental Alliance Formally Introduces Newest Member, Practice Management Consultant, Gayle Christensen

gayle_christensen_dental_practice_consultants_portrait_nda_combo_logos_Nationally recognized practice management expert, Gayle Christensen, joins the Northern Dental Alliance, a Minnesota organization that works with dentists, care professionals and dentistry offices to boost results.
Gayle adds office systems, HR development expertise to a membership who offer laboratory, banking, construction and staffing services, OSHA training, retirement/financial planning and marketing consulting.


Minneapolis-St. Paul, MN-WI (1888PressRelease) June 05, 2012


Gayle Christensen, owner of Christensen Dental Consulting, provides our organization of independent businesses, advisors and consultants with substantial expertise in practice management systems and dentist and team development services. Like many members of the NDA, Gayle is based in Minnesota but has a national reach and profile with her clientele, dental resume´ and expansive office services.

Besides an offering of dental practice-related consulting services, she also is a published author, a popular presenter and a developer of human resource and dentist office systems. The addition of her expertise and services markedly amplifies the value of Northern Dental Alliance to dentists, dental professionals, patients and their offices. Helping them achieve a high level of success in many areas from clinical and business to vocational and personal financial goals.


Gayle's firm joins Cash Balance Actuaries (retirement plans), Dental Staffing Services (part, full time employees), Heritage Construction Companies (new dental offices, remodeling), Renstrom Dental Studio (dentistry laboratory), Statements Plus Compliance Solutions (safety training: infection control, OSHA), U.S. Bank (dental equipment financing, etc.), Epple Financial Advisors (certified planner for dentists), and Niche Dental (dentistry marketing consulting) as an independent, Northern Dental Alliance consultant member.

Her company, Christensen Dental Consulting, and personal experience contributes deep expertise. Gayle is the founder of the Dental Business Training Center (DBTC). She is a member of the Academy of Dental Management Consultants (ADMC) and has served on their board, American Association of Dental Office Managers (AADOM), and Speaking and Consulting Network (SCN) which are prestigious organizations of independent speakers, consultants and authors.

She has an extensive background in training and coaching leadership as well as in dental team building areas. Gayle has spoken at dentistry study groups, and lectured to students at the University of Minnesota to current and future dentists.

Gayle Christensen MN dental practices management consulting dbtc webinars


Gayle has been certified by Bent Ericksen and Associates Specialist in Employment Law, and by Drake P3 (Predictive Performance International). She is also the Author of "The Power of Knowing Your Benchmarks" featured in the book published by ADMC titled Powerful Practice Volume 2. Some of the benchmarked dental office processes covered include new patient referral sources, an effective and profitable hygiene department, overhead control, case acceptance and appointment/treatment scheduling.

Gayle has dedicated her professional career to developing and employing effective dental management systems. Her systematic approaches bring clarity, accountability, increased dental practice profits and patient satisfaction to her dentist-clients from Minnesota, North Dakota, South Dakota, Wisconsin and Iowa. She believes the team is the heart of dentistry offices, and customer service is the best marketing tool.

Dentists praise Gayle's unique ability to relate to, and motivate, the entire dental team to make positive changes in their practices and, ultimately, their own lives. Her caring attitude and years of dental management experience give her the insight necessary to develop personalized methods for improving the day-to-day operations and meeting common dental office challenges.

According to NDA co-founder Rick Epple, "Gayle is a much welcomed and essential new member of our organization."

Like all members, Gayle is an independent dental consultant. Each Northern Dental Alliance member works in the best interest of their clients. The NDA helps dentists reach their goals with personal and practice financial advice, office safety training, and banking, employment marketing and laboratory services.
  • gayle_christensen_dentistry_practices_management_mn_logos_phone_NDAChristensen Dental Consulting
  • Gayle Christensen, Owner
  • www.GayleChristensen.com
  • 13640 Alamo St NW
  • Ham Lake, MN 55304
  • (763) 755.4087
http://www.northerndentalalliance.com



Also Posted Here: NorthernDentalAlliance.com

PLUS here: NicheDentalCollaborate.com Blog
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Monday

NDA Welcomes New Member, Christensen Dental Consulting

Gayle Christensen, Welcome to The Northern Dental Alliance. Gayle brings on board significant expertise in the practice and dental offices management area. She is a published author and has experience in many areas of office and team improvement and is excited to be part of NDA to help more dentists achieve ongoing and complete success.

READ more about Gayle, then CALL her 
or anyone of our Northern Dental Alliance members, 
who can work specifically with you or coordinate with other members, 
only when or if you request their services.

NDA members are independent dental consultants, like Gayle, who work in the best interest of their dentist-clients. The NDA can take your practice to the next level of customer service, internal efficiency, building design, new patient revenues, safety standards (OSHA/Infection control), financial independence, laboratory results, and overall performance.

Gayle Christensen - Consultant/Owner & NOW NDA Member
Christensen Dental Consulting 


Gayle has dedicated her professional career to developing and implementing effective dental management systems. Her systemic approaches bring clarity, accountability, increased office profits and patient satisfaction to dentist offices all over the Midwest including Minnesota, North Dakota, South Dakota, Wisconsin and Iowa. She believes the team is the heart of the dentistry offices, and customer service is the best marketing tool.

Dentists praise Gayle's unique ability to relate to, and motivate, the entire dental team to make positive changes in their practices and, ultimately, their own lives. Her caring attitude and years of dental management experience give her the insight necessary to develop personalized methods for improving the day-to-day operations and meeting common dental office challenges.

Gayle has dedicated her professional career to developing and implementing effective dental management systems. Her systemic approaches bring clarity, accountability, increased office profits and patient satisfaction to dentist offices all over the Midwest including Minnesota, North Dakota, South Dakota, Wisconsin and Iowa. She believes the team is the heart of the dentistry offices, and customer service is the best marketing tool.

Dentists praise Gayle's unique ability to relate to, and motivate, the entire dental team to make positive changes in their practices and, ultimately, their own lives. Her caring attitude and years of dental management experience give her the insight necessary to develop personalized methods for improving the day-to-day operations and meeting common dental office challenges.

She has extensive experience as a trainer and coach on leadership and dental team building-related topics. A popular presenter, Gayle has spoken at dentistry study groups, and lectured to students at the University of Minnesota to current and future dentists.

Associations, Accomplishments & Authorship

  • Founder of the Dental Business Training Center - Learn More: DBTC Link
  • Member of the American Association of Dental Office Managers (AADOM)
  • Member of the Academy of Dental Management Consultants (ADMC)
  • Served as ADMC Board member
  • Certified by Bent Ericksen & Associates Specialist in Employment Law
  • Certified by Integrated Performance Management (IPM)

Gayle Christensen
Author of 
Published in 
“Powerful Practice: 
Leading Consultants Share Strategies for Dental Practice Success” 


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Blog Story Posted by 

Dick Chwalek 
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Tuesday

Coaching Can Dramatically Change Your Dental Practice

Insurmountable problems overcome! Complex issues resolved! Extremely negative environments made efficient and productive! All you need to do is rub this lamp. No, drink this potion. Or was it wave this wand? 

Anyway... There are many things  promoted to dentists on websites that make it sound like solving your new patient, treatment acceptance, team or marketing issues is as easy as signing up for some "Super Secret" FREE Dental Marketing Report! 

When was the last time you got anything from anywhere that was free that solved more than a minor problem? (Except for the little blue pills the doc gave you last week because of your underperformance incident.) Of course, the other side of the coin is most dentists won't be able to make changes unless the solution has some "easy" elements. There just is not enough time in the day to add a complex process to the mix and see it through.

However, not attempting to solve your dental practice communication dilemmas, even if the solution is complicated to implement, is very risky in the current environment. Consumers need you to be up to par on your communication merely because of the viewpoint, fears and complexity surrounding dentistry. When consumers are holding back on their spending, it is even more crucial to circle the wagons around your dental practice communication strategies, and improve them in any and every way you can.

Luckily, my solution for dentists is fairly easy to implement as well as flexible and scalable. It can be summed up in just two words: communication coaching. Is it magic? Compared to the piles of elephant woo-woo the Internet is trying to sell dentists (for free - yah, whatever) the potential for 'magical' results is much more likely.

Communication is everything. Is it the magical elixir of business success? Dental coaching creates a structured environment to work through all the communication issues that keep you, your patients, team and community from getting effectively 'involved' in your brand. 

I call it developing a connective communication strategy. Imagine being able to solve even the most complex problems by just asking questions. Is this really possible? 

Well, I know of a guy who solved every engineering problem he was asked to solve: and these were some of the most complex problems in the automotive industry during the 1960s. In one case he was able to 'save' Willy's Jeep from disappearing from the automotive American lexicon.

Okay, maybe that is an exaggeration, but rather than being the super engineer who could do everything, he knew the answers were in the people who worked there. He 'connected' the dots of the problem by empowering those who had the answers to develop them into a solution. 

This engineer worked with car industry giants. Yet he always knew these 'giants' had only a few of the answers, and got even less done if the rest of us were not brought into process. The coaching I offer brings you into the process because without you strategically involved in connecting the dots, your dental practice cannot achieve all its goals. 

This is about more than dental marketing. It connects everything together, in the manner, at the pace, and with the budget that best fits your dental practice situation. This is not a 'system' - or even a technology - it is communication that incorporates on the ground reality with how people perceive it, to deconstruct the environment, optimize the strengths of the team, dentist, the practice brand, and achieve success internally (patient/team) and externally (dental advertising).

Before you call me, listen to this engineer explain how he solved the Willy's Jeep dilemma (links below). Before he 'drove' with giants in the automotive industry he 'flew' with one from the land of 'make believe' just after WWII. That's him pictured next to Tyrone Power's plane - he also painted the flags on it. Read his note on the back of the photo, click here. Also click to see Ty next to the same plane.

Coincidently, the engineer's name is also Richard (Dick) Chwalek. 
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